# Troubleshooting

{% hint style="info" %}
**OMORI Community Enhancement Pack was finalized on 14 October 2024.**

The pack still works, but it will no longer receive updates or support.\
Information on these pages may be outdated.

See the [**Final Release FAQ**](/final-release.md) for more information.
{% endhint %}

## General

<details>

<summary>My issue isn't listed here.</summary>

If you can't find a solution to your problem in the FAQ, double-check the instructions page you were just working on.

If you still aren't able to solve your problem, you may be able to get help from the modding community at the [**/r/OMORI Discord server**](https://discord.gg/ypSr9JG2ht)**.**

</details>

## OneLoader

<details>

<summary>OneLoader is telling me to look at "latest.log."</summary>

**latest.log** is the OneLoader log file and is located in the base **OMORI** game folder. You can open it with any text editor.\
\
If you need help understanding the log, upload your **latest.log** file on the GitHub issue tracker and we'll help you out.

</details>

<details>

<summary>Error: "OMORI must be launched directly from Steam."</summary>

OMORI is DRM-protected and cannot be launched from the game executable.

* Make sure you are launching the game by clicking **PLAY** in your Steam library.

</details>

<details>

<summary>Error: "Offset is outside the bounds of the DataView"</summary>

* Open your **OMORI** game folder and delete the **.oneloader-image-cache** folder.

</details>

## Playing the Game

<details>

<summary>I can't move up or down in the menu when selecting my controller icons.</summary>

* Use ← → to select the icons you want. The cursor will wrap around to the next row if you press → at the end of the previous row.

</details>

<details>

<summary>I copied/downloaded a save file from another PC, and it won't show up in the menu when I try to load it.</summary>

OMORI keeps track of which individual save files (fileX.rpgsave) exist in a master file called **global.rpgsave**. You can easily reset global.rpgsave and show all the save files in your **www\save** folder.

**Please note that this trick will reset your settings (text speed, custom keybinds, etc.), but it will not delete or reset any of your save data!**

* Launch OMORI and open the **Options** menu.
* **If you are playing the game in fullscreen, disable fullscreen for now.**
* Scroll over to SYSTEM and select **Restore Default Settings**.
* When the message "Default configuration has been restored. Do you want to recover global.rpgsave?" appears, select **OK**.
* All of your saves should now appear and you can set up the Options menu again to your liking.

</details>

<details>

<summary>I can't disable Mole Cool.</summary>

Nobody will ever see this because nobody would ever want to disable Mole Cool.

</details>


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